
Microsoft recently launched its H1N1 Response Center online, and I had the chance to speak with David Cerino, General Manager of Microsoft Health Solutions Group (the man from HealthVault) and Arthur Kellermann, MD, Professor of Emergency Medicine and Associate Dean at Emory School of Medicine, about this new creation at the time of launch about two weeks ago.
On the surface, it’s a very simple H1N1 Q&A to take if you think you might have the flu. It leads you through some questions and within a few screens tells you to go see your doctor or reassures you and suggests that you rest, push fluids, etc. Since estimates of likely H1N1 infections in the US this season range from 20% to 40% of the population (i.e., 60-120 million people) any triage tool like this should be welcomed by health care providers and public health officials around the country. In fact, they were involved in putting it together as a result of brainstorming sessions at a conference hosted by the Institute of Medicine on influenza-like illness in early September.
Working with Microsoft, this tool was put together in about a month, and the algorithm can be tweaked easily over time as new information about the disease and the pandemic come to light. (The current algorithm is adult-only. The under-12 set will be picked up within a couple weeks; the American Academy of Pediatrics is working on it.)
So far, so good: a questionnaire that you can review at home (i.e., without overwhelming waiting rooms and exposing yourself to sick people if you don’t really need to see a medical professional) that gives you recommendations, links to resources, etc., related to your individual responses.
The next step: when you’re done, the system prompts you to save your responses in your Health Vault PHR, or to set one up first if you don’t have one yet. You can then authorize your doc — if he or she is on Health Vault — to see your responses. Sick people should get medical attention; the “worried well” should stay out of the way.
Coming soon: at the end of the questionnaire, you can have the option to upload data and consult with a doc via TelaDoc or American Well. (This functionality should be there within a couple months.)
After that: the architecture can be put to use for other sorts of screenings. Cerino says Microsoft would welcome hearing from other expert partners who want to help build tools for other diseases.
But here’s the real power of this tool: It has the potential to provide “epidemic intelligence in real time,” according to Kellermann, citing a recent Science editorial coauthored by IOM Director Harvey Fineberg, entitled Epidemic Science in Real Time. By collecting a limited data set (including symptoms reported as well as zip code, age and gender), Microsoft would be able to map progress of any epidemic or public health event — not just H1N1, but also a foodborne illness outbreak, a potential bioterror incident, etc., etc., replacing the shoe leather approach, says Kellermann, represented by the hole in sole of the shoe proudly displayed in the logo (above) of the CDC’s Epidemic Intelligence Service. If people opt in to share de-identified data, this tool has the potential to put Google Flu Trends to shame.
The communications value of this site lies in its ability to transmit valuable information in two directions. Since the site is being promoted heavily by Microsoft, it can be a useful channel for updates to the general public about progress of the pandemic, availability (or, this week, unavailability) of the H1N1 vaccine, and care recommendations. If enough people share their de-identified responses, it will also function as an excellent listening post, yielding actionable information for health care providers and public health officials. Tools like this should be promoted by the CDC on its flu.gov site and elsewhere so as to promote self-care where appropriate and to glean as much data as possible to supplement data gathered via the proverbial shoe leather.
Look for more Microsoft partner links at the end of tools like this one; if you want to partner with Microsoft and have an idea for an online interactive questionnaire powered by a peer-reviewed algorithm that can appropriately direct people to your service, please get in touch and let’s talk.
Kudos to David Cerino and his team for blending a contribution to the public health and the broadening of the Health Vault brand simultaneously — and look for plenty of links to this new site on Bing, MSN, MSNBC and other Microsoft web properties.
So: What other tools would you like to see tied into this architecture?
Read More from Walking the Path:
New blog post by @healthblawg: Microsoft’s interactive H1N1 tool – A Useful Two-Way Communication Channel? http://tinyurl.com/yfq83kf #H1N1
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Read @healthblawg’s post: Microsoft’s interactive H1N1 tool – A Useful Two-Way Communication Channel? http://tinyurl.com/yfq83kf #H1N1
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[...] This post was mentioned on Twitter by Path of the Blue Eye, Path of the Blue Eye. Path of the Blue Eye said: New blog post by @healthblawg: Microsoft’s interactive H1N1 tool – A Useful Two-Way Communication Channel? http://tinyurl.com/yfq83kf #H1N1 [...]
Microsoft’s interactive H1N1 tool – A Useful Two-Way Communication Channel? http://bt.io/KEy (via @backtype)
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A useful tools for patients and the medical community as well. Microsoft’s H1N1 Response Center. http://bit.ly/1MNbxq
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RT @loriwildrick: Microsoft’s interactive H1N1 tool – A Useful Two-Way Communication Channel? http://bt.io/KEy (via @backtype)
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A useful resource for flu patients and medical professionals. The H1N1 Response Center http://ow.ly/wesL
This comment was originally posted on Twitter
A useful tool for flu patients and medical professionals alike. Microsoft’s H1N1 Response Center http://ow.ly/werS ^lw
This comment was originally posted on Twitter
A useful resource for flu patients and medical professionals. The H1N1 Response Center http://ow.ly/wet9
This comment was originally posted on Twitter
A useful resource for flu patients and medical professionals. The H1N1 Response Center http://ow.ly/wetq
This comment was originally posted on Twitter
A useful resource for flu patients and medical professionals. The H1N1 Response Center http://ow.ly/wetR
This comment was originally posted on Twitter
A useful resource for flu patients and medical professionals. The H1N1 Response Center http://ow.ly/weu7
This comment was originally posted on Twitter
A useful resource for flu patients and medical professionals. The H1N1 Response Center http://ow.ly/weuj
This comment was originally posted on Twitter